Ring tones and contacts

durant57
Newbie

Ever since the software update I have not been able to change ringtones assigned to specific contacts.

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KinquanaH_VZW
VZ Employee Emeritus

durant57, I'm sorry your having issues with not being able to assign ringtones to contacts. Under your contacts, once you select the person you want to assign the ringtone to, Select Options and under the list for options will be Ringtone.  If you scroll down. Select Ringtone and this is where you change the tone. If this is not working, we would like to know what error message are you receiving. Also let us know of any other errors that are occurring. 

 

I would also try a soft reset by removing the battery for 1-2 minutes. 

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