SERIOUS DATA CONNECTIVITY ISSUES (San Antonio, Tx)

[mrocha1508]

BIONIC WAS FINE AT FIRST THEN THE DATA CONNECTIVITY ISSUES BEGAN.......ANYONE ELSE EXPERIENCING THESE SAME ISSUES....EVEN WHEN 4G OR 3G DISPLAYING, NO INTERNET????????? I GUESS SWITCHING TO ANOTHER PHONE SOON....ANYONE WANNA BUY MY BIONIC...LOL

[Joey301]

In
Have connection on my bionic less than 1/4 of the time. Verizon should fix their network

[NVG1]

Yes, I have a weak signal & get no connectivity way too much.  Tried to use wi-fi.  It connects to the network fine, but the browser is useless.  It says no connection.

[Sparticuss67]

YES..MY BIONIC WAS FINE AT FIRST THEN THE DATA CONNECTIVITY ISSUES BEGAN TOO...I'VE HAD MINE FOR ABOUT 1.5 WEEK AND ALL OF A SUDDEN NO DATA CONNECTION... I CAN USE WIRELESS BUT NO DATA..I CAN MAKE PHONE CALLS BUT STILL NO DATA.. I'VE TRIED REBOOTING... STILL NO LUCK

[ddlewis86]

Nationwide outage according to customer service.  It's been an issue for a couple of hours but their techs are working on it.  Of course I didn't believe them!  I told the rep that if aliens are attacking, he better fess up now!

[Joey301]

That's incredible that they told you that. This has been happening for weeks. This problem is discussed all over the Web. There is supposed to be a fix in November, but we need to keep letting Verizon know that this is a problem or they will ignore it.

Joey

[gina7289]

Nov there doing software update to do with connection issues.

[ascii]

I'm curious if VZW will expect us to pay for the full data plan even though it only works 50% of the time. (And that seems like a generous estimation)

[chirotor]

I had same problem come up on the 16th after owning the phone since it was released.  Two things I did that worked or was coincidence (too soon to tell) was to take out the battery and press the on/off button for 30 seconds, then reboot.  Tech support then had me go to settings/battery & data manager/data delivery and check data roaming.  I have been good since. There are other postings by vzw people that they are working on this and a fix is due soon.  I just hope it's a software or network issue, not hardware.  

[AntonioC_VZW]

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Sparticuss67 wrote:

YES..MY BIONIC WAS FINE AT FIRST THEN THE DATA CONNECTIVITY ISSUES BEGAN TOO...I'VE HAD MINE FOR ABOUT 1.5 WEEK AND ALL OF A SUDDEN NO DATA CONNECTION... I CAN USE WIRELESS BUT NO DATA..I CAN MAKE PHONE CALLS BUT STILL NO DATA.. I'VE TRIED REBOOTING... STILL NO LUCK

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Hi Sparticuss67,

I am sorry to learn of this data issue; I would be frustrated if I was unable to access data on my phone. The following procedure has resolved this data connectivity issue for others, please try:

On your phone go to Menu>Settings>Battery and Data Manager>Data Delivery then make sure background data and data enabled are turned on. If they are ON, turn OFF then power phone OFF/ON and repeat steps to turn ON.

I trust that the above steps will resolve your concerns. Keep us posted.