Samsung Charge - Unable to enter voicemail password

[Eagle77]

The phone goes black after entering first two digits of password and displays goes on and off.

[DC5_K20Z1]

Eagle....try resetting your phone. Turn it off, pull the battery and wait a minute or two. Put the battery back in and boot up. See if that helps at all.

[DC5_K20Z1]

Also, make sure your hands or fingers are not covering up any sensors on the phone.

[riffrafter]

I have the exact same problem...it's maddening.  Not just v-mail, any call where you need to press digits during the call and the screen just blacks out and/or flickers after the first 2 or 3 digits and further keypresses are ignored.

Just tried your solution - botting back up now.  Hope it works.

[riffrafter]

Nope - no joy.  Same problem after reset.

Guess I'll need to call tech support....again.  Sigh...I think an OS update is desperately needed on this phone.  I'm still within my 14 day return window.  I like the phone, but if it's going be this buggy I may just return it and get something else as there does not appear to be an OS update in our near future after  reading thru the forums here & elsewhere...

[JerryF]

Riffrafter,

Try to enter it automatically.  Go to menu>settings>call settings and touch Voicemail "Settings for My Carrier."  Then enter *86 followed by a pause (this inserts a comma) and follow that with your password.  Usually one pause comma works but if needed add two commas.

On a GOOD phone, which you seem NOT to have, this will enter the password automatically so you do not have to enter it yourself..

JerryF

[tekwerx]

Mine's been doing the same thing for months.  If I hold the phone upside down then the screen stays active long enough for me to enter the password and retrieve messages.

[KManuel]

Mine did that too, drove me nuts until I did what Jerry F said above.