Screen Backlight
rickfam1
Newbie

I just got my Droid and I can't figure out why the screen turns off when I receive and/or make a call.  Like when I call my voicemail, the screen goes dark when it connects so that I can't see the keyboard to enter my password.  No key that I've tried will bring the screen back up until the call disconnects.  Help?

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Re: Screen Backlight
Livefortherayz

So i had this happen on a non-smart once. Rebooting/starting it worked the first time, then I had to take it into to verizon and they had to manually install a software update.. or just reinstalled Im not sure which. But then I never had the problem since.

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Re: Screen Backlight
GaelForce
Newbie

It shuts the screen off when it senses it is being held up to your ear. The screen comes back on if you take it away from your ear and tilt it towards horizontal.

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