Screen Shuffle (HTC Incredible)

[dstevens58]

Found this forum while searching for trouble-shooting tech tips.

Kind of weird. I can bring the phone out of black screen and just sit there and watch it and the screens will change.  Weirdest thing.

Are there any trouble-shooting tools or tips that I can diagnose problems?  Maybe virus scanning or something?

[AntonioC_VZW · Accepted solution]

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dstevens58 wrote:

Found this forum while searching for trouble-shooting tech tips.

Kind of weird. I can bring the phone out of black screen and just sit there and watch it and the screens will change.  Weirdest thing.

Are there any trouble-shooting tools or tips that I can diagnose problems?  Maybe virus scanning or something?

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Screen shuffle may be caused by corrupted application. Did the screen shuffle issue started after adding a third party application?

Try removing the third party application as this may resolve your screen concerns.

Additionally, a soft reset may resolve the screen issues outlined on your post. To perform a soft reset on your phone please follow the instructions below:

Remove battery with phone ON. Replace battery after 10 seconds. Power phone ON. Allow phone to complete the applications registration.