Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Screen cracked - just got new device and downloaded backup assistant. Please help!

I just received my new replacement for my incredible 2.  The instructions said to download back up assistant online which I did but I cannot figure out how to save all of my contacts and pictures etc. for my new device.  It says that if I activate teh new device before backing it up, I will loose my contact and pictures.  Please help!