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Screen does not awaken when a call is received. Also, sometimes have to press the power button three times to wake the screen. Sounds like a setting, any suggestions?
PB1022
Member

Screen does not awaken when a call is received.  Also, sometimes have to press the power button three times to wake the screen.  Sounds like a setting, any suggestions? New Droid Mini, had one the last two years, did not do this.

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Re: Screen does not awaken when a call is received. Also, sometimes have to press the power button three times to wake the screen. Sounds like a setting, any suggestions?
vzw_customer_support
Customer Support

PB1022,

Certainly want you to be able to see your calls when they come in. How long has this been going on for? If you also go to apps > settings> active display you can adjust your settings there for the phone.


ShirazP_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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