- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The screen is locked with a dial screen with a red triangle icon with the emergency call notice. I can't get any other screen to come up as if the phone is locked until I enter some emergency number. How do I remove this screen and get my phone unlocked. I don't want to try dialing 911 and get arrested for a fraudulent call.
Solved! Go to Correct Answer
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks for your help but I just tried putting in my pin for the 100th time and it finally took it and unlocked.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Try turning off the phone, removing the SIM card (be careful not to touch the gold contacts), waiting a few minutes, then reinserting the SIM card and turning the phone back on. If that doesn't work, try a new SIM card (they're free at your local Corporate Verizon store).
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The phone is an ultra does it have a SIM card?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks for your help but I just tried putting in my pin for the 100th time and it finally took it and unlocked.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
That is so weird, pattycake5. I'm glad you finally got access again.
TamaraH_VZW
Follow us on Twitter @VZWSupport
