I am wondering if there is a setting for making the screen go black when making a phone call. I have done some research and it seems there should be a proximity sensor that makes the screen turn off when the sensor is activated. If there is no setting for this sensor then I have to believe that the phone is defective and must be returned - I just wanted to be sure that a setting doesn't exist to correct the problem before doing that. It is a Droid X2. Thank you in advance for any help provided!
Yes, there is a small "proximity sensor" in the upper left corner next to the ear piece. When you "cover" it after making a call, the screen should go blank. If it is staying on when you cover that (with your face/ear or even your hand) if sounds like it is defective. There are no Settings that I am aware of that makes the screen stay "always on". At least on my Droid X.
Have you tried running in SAFE MODE just to make sure it's not some 3rd party app causing the problem?
- Power Off
- Press & hold the MENU button (far left button)
- Power up phone, but continue to HOLD the MENU button for like 1-2 mins.
Phone should come up saying "SAFE MODE" in lower left side.
Test you issue.
To get out of SAFE MODE, just power off & on as usual.
PS - there is a FREE app in market called "Z-Device test" ... One of the TESTS that it will perform is the Proximity Sensor. You launch the APP and select Proximity Sensor -- then wave your hand over the sensor and it SHOULD show the distance changing.
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