Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have trouble sending messages to a few contacts. This has happened before and somehow fixed itself. The wife has the exact same phone as me, to include updates, and is on the same account. I send her a message and it's stuck on the loading page. When she sends me a message, it can be previewed on the screen when it shows up. I can see it on the SMS/MMS tab on the message screen, but not on the all messages tab. I have deleted her and re-added her, no luck. I have pulled the battery for up to 5 minutes, and no luck. She gets my messages and can send to me. I have textfree installed so I can text over wifi so I don't get roaming charges that shouldn't show up anyway while in Canada, but they show up and Verizon doesn't know why. I could send her text with this app installed with no issues prior and nothing was updated since installation to cause the issue. I can open up textfree and see the messages in there, so it is obviously a Verizon issue. Any suggestions?
ahooah48444, I'm sorry your having issues with sending & receiving text messages. I know how frustrating this can be and have researched your issue in more detail. I found some customers have reported this as an issue and performing a hard reset will fix this issue. Lets make sure your phone has the latest software. Here is a link to review information about the software and steps to update the phone.
Additionally, if you continue to have issues after updating the phone you will need to perform a hard reset hard reset is a last resort when troubleshooting issues on your device. A hard reset will erase all data and restore preferences to factory default specifications. The link along with steps are below.