Signal loss after dialing.

[richiej24]

I have a Droid X2 and every time I hit dial my service drops 2-4 bars.  I've been in to the verizon store and they said they haven't seen the problem before and were unable to fix anything.  Just to clairify every time I try to make a call my service/signal drops.  This isn't happening because I'm driving down the road I can sit on the couch with 4 bars and a 3g connection and as soon as I hit dial I'm down to 1 or 0 bars.  Any help would be great. Thanks

[vzw_customer_support]

Thanks so much for reaching out to us, richiej24!
You mentioned that this happens every time you try to make a call, but I would like to know if this is something that just began or has it been this way since you got the phone?
Have you recently dialed *228 option 2?
When the signal drops, does it prevent the calls from going through? I would love to see why this is happening and look forward to your reply.

Tamara H.
Follow us on Twitter @VZWSupport

[Ann154]

The voice signal strength can be different from the 3G data signal strength.