Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Sms texts status pending

I am trying to send a sms text message to someone and the status still says pending.  This has been like this for 2 hours now.  I can text other people and the status will say received.  Any ideas???

Re: Sms texts status pending
Customer Service Rep

Hello afike0122,  Let's make sure your messages are delivered as they should be!  Does this only happen with one specific contact?  Is this user a Verizon Wireless customer?  If not, the device will be unable to determine if their device received the message.  Have you confirmed with the user if they got the message at all?  I would be more than happy to continue troubleshooting if needed.

Thank you,

Follow us on Twitter @VZWsupport