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Stopped getting AOL mail
williscj
Newbie
‎06-18-2012 12:14 PM

I have been getting AOL mail ever since I first set up my phone, but all of the sudden it stopped getting e-mails yesterday. I have used the two arrows at the top and that just spins with no results. I have gone into e-mail settings under email delivery and set it to "every 15 minutes" but once I do that it still reads "The fetch schedule is being used for: no accounts." I am getting my yahoo and my gmail mail. So, I am very confused. Can anyone help??

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Re: Stopped getting AOL mail
Jamdog
Enthusiast - Level 1
‎06-16-2013 09:28 PM

Had same issue but Verizon Tech figured it out. Its a Google-AOL issue. To fix the problem, try this:

1) Delete your AOL email acct on your phone.

2) Add a new email account using the "other" button, not the AOL button.

3)  Use imap.aim.com for incoming setting and smtp.aim.com for outgoing  setting. This is not "instant messaging" but what is needed for AOL mail  now. Of course your email address and password remain the same.

View solution in original post

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Re: Stopped getting AOL mail
ojchan
Newbie
‎06-21-2012 09:33 AM

I am having the same issue with AOL mail..started about 2 days ago too!!

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Re: Stopped getting AOL mail
vzw_customer_support
Customer Service Rep
‎06-25-2012 12:49 PM

Hi ojchan,

I check my email accounts on my phone as well and I can see how inconvenient this issue is. Try deleting your email account from your phone, power off/on and then add your AOL account again. Let us know if this resolves your concerns.

AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/vzwsupport

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Re: Stopped getting AOL mail
messey7
Enthusiast - Level 2
‎09-29-2012 04:46 PM

I have the same problem. My aol mail stopped coming in on LG Lucid a few days ago. Gmail works fine. So far no one

has been able to tell me what the issue is. Deleting and re-creating the account does not help. This is also true on my

Sony S tablet. Gmail will work but the Aol mail will not come in.

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Re: Stopped getting AOL mail
vzw_customer_support
Customer Service Rep
‎10-03-2012 01:25 PM

Good afternoon messey7!

I know its frustrating not getting your important email to your mobile device! I use mine all the time! Is this still an issue for the AOL account? Can you login to the email account from a computer and receive email like normal? Some email providers design applications to download from the Play store that would better than the native email system. AOL does offer such an application. Please download and keep me posted if this addressed your concerns.

Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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Re: Stopped getting AOL mail
messey7
Enthusiast - Level 2
‎10-03-2012 01:32 PM

Thanks for responding. Yes, this is still an issue. I deleted the account

and recreated it and got a few emails in but now not getting them again. I

am getting them on computer and tablet.

In a message dated 10/3/2012 4:26:09 P.M. Eastern Daylight Time,

community@verizonwireless.com writes:

(http://community.verizonwireless.com/)

(http://www.verizonwireless.com/b2c/index.html) (http://www.verizonwireless.com/b2c/explore)

(http://www.verizonwireless.com/b2c/store/controller?item=phoneFirst&action=viewSho

pIndex) (https://wbillpay.verizonwireless.com/vzw/nos/topline.jsp)

(http://support.verizonwireless.com/clc/)

Re: Stopped getting AOL mail

created by Verizon Wireless Customer Support

(https://community.verizonwireless.com/people/vzw_customer_support) in DROID & DROID 2 by Motorola -

View the full discussion

(https://community.verizonwireless.com/message/880262#880262)

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Re: Stopped getting AOL mail
messey7
Enthusiast - Level 2
‎10-03-2012 05:22 PM

OK adding another reply here. Just started receiving a few aol messages on phone. Don't know if recreating the account

worked but it has done something. We'll have watch and see. So far, working again.

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Re: Stopped getting AOL mail
messey7
Enthusiast - Level 2
‎10-06-2012 04:32 AM

Received two messages and now back to nothing. This is frustrating

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Re: Stopped getting AOL mail
NYcitizen
Newbie
‎10-06-2012 07:05 PM

Well it may not be the phone...I can't get AOL mail to send from my desktop PC either

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Re: Stopped getting AOL mail
messey7
Enthusiast - Level 2
‎10-07-2012 05:04 PM

Just a little note to let you know someone suggested the K9 mail app to push the AOL mail through. I got it from Google market and put in AOL email address and it started pushing them in immediately. Works like a charm and it's free.

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