System Updates

jvw
Newbie

My most recent search of community discussions indicates there are system updates available for the Droid X since Dec. 10, 2010. My phone currently has version 2.3.15.MB810.  Newest is supposed to be 2.3.340.MB810.  When I try to update I get a notice that says check for update not available.  I just left my local Verizon store where I was told I couldn't download any newer system than what I have because Verizon hasn't tested and approved any newer version.  Seems bogus to me - any comments.  I really hate getting a run around from salemen.

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Cody21
Master - Level 2

You are correct ... that is the latest release from December ...  I would "escalate" the issue -- either in Store or via Verizon phone call to Tech Support.

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jvw
Newbie

Thanks Cody.  With my recent local store experience I'm not sure they will give me the tech support number.  Do you know what it is?

 

Once again thank you.  JVW

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Cody21
Master - Level 2

I  would just call Verizon's support number (*611) and generate a problem ticket and ask to (please) be put in contact with tech Support ... My experience has been they're very good as long as you are also professional and friendly ...  YMMV

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