Text Message Not Sent notification

[ZoeyAllsup]

Everytime I go to my text messaging page, I get a notification that says "text message not sent" when I haven't send a text message.  It says it everytime I go on it now.  I have deleted all of my message & it still says it.  I click on the notification and it says "message not available"  How can I stop getting the notification... It is driving me crazy.

[ZoeyAllsup]

I have tried clearing all the messages, and clearing the cache, turned my phone off & then on, I took out the battery for a few minutes, I have called the *228 number, I even tried to force it to stop...

nothing has worked.

[JohnB_VZW]

We will be sending you a private message to further assist you. Please reply with your mobile number and a contact number so we can reach you to trouble shoot your phone.

Thanks

John B

[hall4fone]

I have not sent a txt message and Im still getting to notice at the top of my phone.  I have deleted all my messages and they still wont go away.

[jillq]

I am having the same problem.  Was anyone able to help you fix the issue?  Please share it is driving me crazy as well

[RoyB_VZW]

Hi jillq, 

Please send me a PM with your wireless number and an alternate number where you can be reached, and I will be happy to contact you Monday to troubleshoot this issue with you. 

Thanks, 

Roy_B

[lindseyp]

I'm having the same problem! Have you found a way to stop it? It's very annoying!

[jasnmar]

Rob and John - Since people keep posting to this thread looking for help maybe it would be useful to post the solution rather than keeping it private. Thanks
Jason

[jillq · Accepted solution]

I ended up calling Verizon and they walked me through the steps to reset my phone.  They were very  helpful when I called.

You need to remember your gmail login and password so all your contact information.  Every this I did this the rest to my phone it has not had any issues.

Hope they can help you too.

[GinaH_VZW]

Thank you jillq for responding with your experience. Usually when this message pops up, you would long press the message thread, select delete to resolve it.  If you have cleared out your message box and still getting the error message, doing a master reset will often resolve it right away. You can reset your phone by doing the following: from the home screen, press menu--> Settings --> Privacy --> Factory data reset. This will erase all data from your phone including your email set up and downloaded apps but will be restored once you enter your gmail user name/password. 

GinaH_VZW Support

Thank you jillq for responding with your experience. Usually when this message pops up, you would long press the message thread, select delete to resolve it.  If you have cleared out your message box and still getting the error message, doing a master reset will often resolve it right away.

You can reset your phone by doing the following: from the home screen, press menu--> Settings --> Privacy --> Factory data reset. This will erase all data from your phone including your email set up and downloaded apps but will be restored once you enter your gmail user name/password. 

GinaH_VZW Support

[icex51177]

Gina,

is that really the only way is to reset your phone back to brand new??   I can not do that as my phone is my business. Is there another way to remove the text message not sent notification??

[katiebe]

Hey everyone! I came here for a different issue but noticed this thread and decided to post my fix for this problem.

I have a Motorola Droid 2 Global, and I kept getting this error also. I was using the stock text messaging app and it was driving me crazy to keep getting this message and not be able to clear it.

Here's how to fix it WITHOUT factory resetting your phone:

1 -  Open up the android market

2 - Search for "handcent"and download/install it (I think it comes up as Handcent SMS)

3 - Once handcent is installed, open it, click the menu button on your phone, then click more, select undelivered, and you should be able to X out of the undelivered message. On my phone it came up blank everytime so I wasn't able to see what message wasn't able to send, however, it did get rid of the pesky notification.You can simply uninstall handcent after you delete the message.

Hope this helps! I cannot believe that Verizon/Motorola hasn't offered a solution without telling people to factory reset their phones.