Text message not sent

delzahn
Enthusiast - Level 2

I keep getting a notification that a text message has not been sent, but if I tap to view message it says message not available.

When I clear it it goes away until I open the text message folder again and it shows up again. 

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AraceliT_VZW
Contributor - Level 3

We have seen this issue when a third party messaging application has been downloaded to the phone and then removed. The resolution is to re-download the third party application, find the options to remove undelivered messages and remove the application. 

 

Please let us know if this resolves your issue.

 

Thank you, 

 

AraceliT_VZWSupport

Follow us on Twitter @VZWSupport

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delzahn
Enthusiast - Level 2

Is there anyone  else out there having this problem?  Please I need help

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AraceliT_VZW
Contributor - Level 3

We have seen this issue when a third party messaging application has been downloaded to the phone and then removed. The resolution is to re-download the third party application, find the options to remove undelivered messages and remove the application. 

 

Please let us know if this resolves your issue.

 

Thank you, 

 

AraceliT_VZWSupport

Follow us on Twitter @VZWSupport

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