An Accepted Solution is available for this post.

Texting issues with Droid charge

kenpc1
Newbie
‎08-04-2011 12:57 AM

I am having issues with texting also with my Charge among other things. I just got a replacement phone and have already lost multiple messages, or have not had messages go through. The texting function is a major part of my business and this phone is not at all reliable for texting. I even left my replacement phone with no apps loaded, so the problem could not be blamed on anything but the phone.

 

I have also had the first phone reboot for no reason, and it would change the screen brightness to lowest for no reason. I am very unhappy with this phone.

0 Likes
Reply
5 Replies
An Accepted Solution is available for this post.
JoeNe
Contributor - Level 2
‎08-04-2011 01:59 PM
I don't have a solution for you, but perhaps it's your service area. I have had no texting issues at all.
0 Likes
Reply
An Accepted Solution is available for this post.
WCMack
Specialist - Level 1
‎08-04-2011 02:05 PM

Dear kenpc1,

 

There are other threads in this forum on this issue, which appears to be well-known to Verizon and hopefully Samsung.  Search the forum using the word "texting" to find them.

 

The only solution I found was suggested by a VZW employee - a soft reset of the phone.  I don't know if this is a permanent fix or just short-term.  If the latter, it would be really annoying to have to do over and over, just to make texting work.

0 Likes
Reply
An Accepted Solution is available for this post.
simplyMJ
Newbie
‎08-07-2011 05:11 PM

I too am having problems with receiving texts and sending texts. Most of my contacts get my texts except for a few random contacts. This is so frustrating especially when it is important. Oh yeah and the no show of missed missed calls, or the phone not even ringing is extremely frustrating as well. I can have my boyfriend send me a text, or call me with him sitting directly next to me and not receive a thing. He is also on the Verizon network. Any resolution to this would be wonderful...

0 Likes
Reply
An Accepted Solution is available for this post.
KinquanaH_VZW
VZ Employee Emeritus
‎08-12-2011 11:58 AM

kenpc1, I know this is frustrating because texting is a main use of your device and I'm sorry you dislike your device because it's an awesome phone. I will do my best to assist you with your issue. Are you able to receive text messaging? What other issues are you having with the device? This may account for your messaging issue. What area are you located in, just in case there may be an issue occurring in your area.

 

I would recommend some simple trouble shooting steps to resolve the messaging issues.

1) power cycle your device

2) remove the battery for 1-2 minutes to soft reset the phone

 

 

If this does not work, we will need to speak with you on an alternate phone to perform system trouble shooting, which could involve replacing the device with another charge. 

 

 

0 Likes
Reply
An Accepted Solution is available for this post.
JerryF
Specialist - Level 1
‎08-16-2011 10:16 PM
I have just discovered why some text msgs do NOT go through.  If you have caller ID blocking turned ON and subsequently you have added *82 in front of those phone numbers that you want the person to see who you are, the *82 blocks the text msg to those phone numbers because text messaging can only handle 10 digit numbers.   
 
OTOH, for what it's worth, if you want to block your caller ID to a single voice-call phone number just put *67 in front of that phone number.

 

JerryF

0 Likes
Reply