The past two days phone will not connect to home router?

SteveK53
Newbie

The past two days,  my Android Mini will not connect to my home router. Other devices in home connect and during a trip to my Verizon store, my phone located and connected to the Verizon guest wifi. Have reset my router and soft booted my phone. Nothing is working.

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vzw_customer_support
Customer Service Rep

Thanks for reaching out Steve.I would be happy to look into this with you. Did anything recently change with the router or the mini. Software update, password change, or wifi connection? Have you tried deleting the pairing and reconnecting or changing the security password?
JoeL_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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tbo27
Master - Level 2

try it in safe mode. may need fdr    

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