The power button no longer works. Is this fixable?
saj0s1s
Newbie

The power button has stopped working.  I can't turn the phone on or off, nor wake it from sleeping unless I plug it into the charger.  I don't want a new phone.  Anyone have solutions?

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Re: The power button no longer works. Is this fixable?
vzw_customer_support
Customer Service Rep

saj0s1s - Having a device you can power on and off is a must. Let's work together and get your Ultra back to normal. Does your device have  any water or physical damage? Is the power button loose?

JacobV_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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