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Correct Answer!
There is a google image that pops up and freezes or clears my screen when I try to do anything on the phone???
Kyscol
Member
‎11-25-2015 10:08 AM

Anyone else have this issue? How to fix it?

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1 Reply
Correct Answer!
Re: There is a google image that pops up and freezes or clears my screen when I try to do anything on the phone???
vzw_customer_support
Customer Support
‎11-27-2015 10:16 AM

A constant pop up when trying to use your phone can get frustrating Kyscol. Let’s get to the bottom of your equipment concerns. When did you start receiving the pop up on your phone? Did you recently install any new third party apps or software when the pop up started to appear? Are you getting any sort of error messages?




Thank You,
MichelleS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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