This may fix your Charge phone if you are willing to try it???
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Most of you have seen my posts (JerryF) and many of you know that I believe it could be the battery that is causing many of the problems with the Charge phone.
I have seen posts where the person said, I have had 3 charge phones and one said I have had 6 Charge phones and none of them worked. I wonder if they may have been using the same battery in all those phones? it is almost impossible to get 6 Charge phones (1 new & 5 refurbished) that all fail unless 80-90% of all the phones manufactured are bad and that is not the case.
What you may not know is that with all my overzealousness about batteries only 3-4 folks have said that they did the battery test and as I remember three said it helped (the battery was bad) and one said it did not help (I assumed the battery was good).
I cannot understand why so many folks have replied back to me that they know it's the phones fault and that Verizon should fix it but they did not try to see if they had a BAD battery. I say shame on you for venting your anger here and then not even trying to diagnose and fix the problem yourself. To those folks I say, you're ignoring help just like Verizon is ignoring you. And even worse, some of you have returned your just purchased NEW Charge phone, instead of trying the help offered, only to get someone else's returned, maybe broken, phone. I guess you got what you deserved.
Now that I have made you angry at me, just sit back, take a deep breath and try this "much shortened" version of my battery test to see if maybe "low amperage" in your battery could be causing your phones problems.
Best regards,
JerryF
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Try this much shortened battery test. It's easy and if it does NOT work you have not lost anything except maybe an hour of your time. Here goes...
Plug your phone into the powerful 110 volt 1 amp charger that came with your phone. Go to bed. Leave it plugged in overnight.
Next morning: leave the phone plugged into the charger and use your phone while the charger in still plugged in. Run all those things that are failing in your phone to see if any of them now work okay with a fully charged battery and also with the 110 volt 1 amp charger plugged into the phone at the same time. Please don't tell me "that's no way to run a phone" as some folks have. I already know that. We're doing a test!
BTW, the ultimate amperage test is to quickly take 8-10 FLASH photos in a row. If you can do that without your phone locking up your battery has enough amperage.
If ANY of your phones problems now work properly, GET A NEW BATTERY!!! Is this case your current battery is BAD.
If the phone still does not work properly it's not the battery so take a hammer and beat your phone into 1000 pieces...Just kidding here. In this case it is the phone that is BAD.
If you have time to do this please let us know your results, Thank You. In the past VERY FEW have even responded to my many requests for folks to test their battery.
Those of you have done the test in the past please add your results to this post.
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Ok I just took ten flash shots with my Charge and the battery level is still full. There was a brief recycling between the flashes but otherwise I took them all together. I don't have all the problems the others do but I wanted to test it regardless. I do have reception problems at times. And my 3g will drop before my daughter's DInc2. Other than that I do love my Charge and I don't care much when it gets updated as long as it works.
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lilahblossom,
Because you can take 10 consecutive flash picture shots in a row without your camera locking up, your battery is GOOD. You are lucky in that, as you said, you do not have all the problems others have been plagued with.
Thanks for running the test.
JerryF
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Hey Jerry, ran the test and my phone did not freeze. In fact I shot 12 flash pix in a row and it was all good and the phone was not plugged in - running under it's own battery power. Hope that doesn't invalidate the test - if it does let me know and I'll run it again but plugged in as you mentioned. Had issues with my original Charge but exchanged it for a refurbished unit and it's been MUCH better. (same battery and sim card though) Still think an OS upgrade will help but at this point, it's hard to complain. Thanks for devising the test, seems pretty logical and obviously simple to do. Well done.
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addysdaddy,
Your battery is GOOD. No need to run the test with with the charger plugged in. Plugging it in is to see if the battery is BAD and therefore may be causing some or ll of the phones problems.
Thanks,
JerryF
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That's an easy test, thanks for posting. i will give it a shot.
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Jerry,
I've had 5 phones. All with the same issue. If I am in a 4G area, MMS mesages go through just fine. In a 3G area, the phone does send MMS texts.
I've done your battery test (all five phones, same battery) and have no issues with the phone locking up, or anything else, 12 photos with the flash, on less than a full battery, on a full battery and have no issues with battery life.
The thing that drains battery life is when I try to send a photo text and the phone overheats with its attempts to send, even after I get a notification that the message failed to send.
My issue has been "worked on" by network technicians for the last month, with no resolution yet. Six months in and I have not been able to send a photo message text on a 3G network without some sort of error. Battery is fine.
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Kisohn,
WOW...it really seems that there is a hardware and/or software problem within your Charge phone and it is NOT a battery problem. The following may help but it's a long shot.
Go to the following post and try the FIX that was suggested by "Julius at VZW" because it involved photo/text message problems.
It's easy and I think it's worth a try!
Please post your results. You may help others!
JerryF
