Triangle on signal strength bars
kayton
Newbie

My phone displays a triangle above the signal strength bars.  It will connect to the internet via Wifi but not using the normal Verizon signal.  I cannot receive phone calls.  Does anyone know what this means or how to fix it?  I have four bars of signal strength.

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Re: Triangle on signal strength bars
silver6056
Specialist - Level 1

This might be the roaming indicator which can come in various ways:

1) You are in a new area without Verizon service.  If this is happening where things used to work, probably not this case

2) Your phone is in GSM mode.  Switch it back to CDMA or Global

3) Your phone has been reset and has not been activated again.  Try *228 option 1.

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Re: Triangle on signal strength bars
vzw_customer_support
Customer Service Rep

@kayton - Im sure you're not roaming around the country, but let us know if you were able to get this issue resolved Silver6056 gave some good advice, so let us know if this helped!

Thank you both, and may everyone have a great weekend!

NicandroN_VZW
Please follow us on Twitter @vzwsupport

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