Turning off

barryn
Newbie

My droid 2 periodically turns off for no reason. Any suggestions?

0 Likes
Reply
4 Replies
MorganB
Specialist - Level 1

I suggest to perform a hard reset on your device. Keep in mind, performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications. Follow the steps below to perform the reset. 


 

  1. From the home screen, touch the applications tab(located at the bottom of the display).
  2. Touch Settings.
  3. Touch Privacy.
  4. Touch Factory Data Reset.
  5. Touch Reset Phone.
    Note If presented, enter the current passcode or draw the unlock pattern.
  6. Touch Erase Everything.

 

0 Likes
Reply
fusionshredder

Thanks Morgan, I've been researching that problem. Can that problem still continue?

0 Likes
Reply
MorganB
Specialist - Level 1

you're Welcome. We are still investigating the issue at this time.  

0 Likes
Reply
PureSteelHeart

 


barryn wrote:

My droid 2 periodically turns off for no reason. Any suggestions?


 

have you checked your security settings?settings>location &security>security lock timer

have you checked your end call button settings? settings>accessibility settings>power button

have you checked your screen timeout? settings>display settings>screen timeout

have you checked to see if your phone needs updates? settings>scroll down to about phone>system updates.

have you tried clearing your cache? as far as clearing cache its a component that improves performance by transparently storing data. i have a history eraser to delete everything at once for me thus clearing up room and keeping phone from clogging up and lagging, etc. its a free app and easy to use. to download it on your phone go to market>apps>search>history eraser>HistoryEraser DUMAPIC (should be the first one listed)>tap on it>download>now once its downloaded open it and tap bomb>depending on how much you use the web browser,call people,search market histories,use navigation and maps,etc. is how often you need to clear your data. i do so about every two hours. you could also try hard resetting your phone. this would erase everything to the way you when you first got your phone out of the store so i t recommend it as a last resort choice. there is a website posted below with the information on how to quickly and easily do this.

http://www.technipages.com/droid-2-hard-reset.html/comment-page-1#comment-14819

0 Likes
Reply