Updated, now won't boot

[LZealot]

Ok, I couldn't get it to do anything while it was stuck on the motorola screen except engage or disengage screen saver mode.  I unplugged the phone and pulled the battery.  After replacing the battery it started up with no problem.  I shut it down again and it did the same thing.  Freezes at the moto symbol. After battery pull it started up again no problem.  did 2 more shut downs and start ups and had no problems either time.  Weird.  I can only suggest trying the battery pull  a couple of times before giving up. 

[btphelps85]

So I had the same problem and kept getting the motorola symbol. After restarting a bajillion times I finally got it to boot up. Thought it was running funny so I turned off the phone. The motorola symbol problem reaccured, and again after a bajillion resets got it to work again. Now I had taken out my SD card and decided to replace it. What do you know *blam* motorola symbol screen again. This time a bajillion resets didn't work so I took out the SD card did a full memory wipe and restarted it. IT WORKED! The update seemed to have taken nicely just had to reset up my phone with all my apps and photos. Well I did save most of them on my SD card. So I turn off the phone put the SD card back again excited to finally be enjoying 2.2, but wait what is this? MOTOROLA SYMBOL SCREEN!!! Blah now I have wiped my phone for nothing and prepping to rip Verizon a new one as nicely as possible. Hope they tell me something useful when my whole business is run off a phone that useless in its current state I am kind of screwed.

[galaxie500fb]

I haven't had a single problem since updating my phone other than a cell standby issue. I simply shut down my phone did a battery pull and restarted. Been running perfectly since. Your not rooted are you? Motorola warned that there was no upgrade path to 2.2 for anyone who either rooted or installed the leaked update.

[Wildman]

Ok this isnt fun, I just rebooted after installing a app and now the phone will not go pass the Droid Logo, it just cycles off and on over and over again.   Can someone give me the instructions to do a hard reset on a device at boot up and see if this helps?

[gerio]

Wildman, look around on some of the Android sites for something called recovery mode. I think it involves holding down the camera button, volume button, and powering up the phone. But I've seen it discussed in the context of (that dirty little R word that gets removed when it's brought up, but to whom it mat concern,  I'm not advocating that here, okay??). So do some digging and see if that might help you. 

Otherwise, yer headed to the Verizon store. Or a phone call to Tech Support. I hate to hear that, too, considering all the hubbub around here about the update lately (reading posts that are singing the update's praises can't be helping, either, eh?...)

Good luck, let us know how you make out, 

Geri O

[buggerbutt]

Same issues here...also going to the verizon store to deal with this mess.

[Wildman]

I just got off phone with tech and he got me going... Did a Hard reset and all is good.  Heres the instructions

1. Hold Home Button and press power

2. Screen will show a Android with a triangle with astrick

3. Let Go of Home Button and Power

4. Press Search Button (Far Left Button)

5. A blue menu will show at top of page, scroll to Format Device

6. Select Yes to verify

7. Allow format to complete (Information at bottom of page will go through a few steps)

8. Once Format is complete Blue Menu will show at top again, select Reboot

9. Sometimes phone hangs after rebot and will take a while but if no responce after 5 - 10 minutes, pull the battery and reinsert.  (Device usually starts fine after this)

[gerio]

That's great, Wild. Happy to hear that you got it going.

And thanx for posting the procedure. I wish the Mods would turn that into a sticky for everyone else with problems.

Geri O

[GShelton]

I left mine on the moto logo screen for the last 8 hours. Can not even do the hard reset. Even if I hold down the hold button when I turn it on, all I get is the moto logo.

[BubbaGman]

Did the OTA update and it 'bricked' after install with Motorola logo and power on/off button not effective.

waited about 20 minutes to let it finish in case it was slow...

Tried numerous times to power off (20 minutes while getting ready for work)

Drove to work (25 minutes) 

Read this forum decided to pop battery.

After battery pop rebooted and was a bit sluggish at first (maybe 2minutes)

Now seems to be working fine...

seems like I may need to do a power cycle to see if the same problem recurrs

4-5 minutes have expired while investigating operations

Selected Power Off after pressing power off button and getting airplane and other power options

waited 35 seconds

Pressed power on key

after 35 seconds got key press *PING* system went to screen saver at one minute

1min 45 secs can't power off popping battery again

Loop 5 times

• battery pop...wait one minute
• replaced battery wait 30 (on loop 5 left battery out two minutes) seconds
• pop power on key
• Logo appeared ...waiting 60 seconds...90 seconds (waited 3 mins on loop 3) still only logo

End loop

Gave up tried the following defined in Bronze Contributor II post (but modified to match circumstances) to reboot

1. Hold Home Button and press power

2. Screen will show a Android with a triangle with astrick

3. Let Go of Home Button and Power

4. Press Search Button (Far Right Button)

5. A blue menu will show at top of page, scroll to wipe cache (tried system reboot) didn't work

6. Select Yes to verify

7. Allow format to complete (Information at bottom of page will go through a few steps)

8. Once Format is complete Blue Menu will show at top again, select Reboot

9. Sometimes phone hangs after rebot and will take a while but if no responce after 5 - 10 minutes, pull the battery and reinsert.  (Device usually starts fine after this)  After wiping cache I waited 15 minutes

Still not working, will continue to mess with it as time allows at work.  More later...stay tuned... it was working once, I should think I can ultimately get it working again.