Updates
MsBC79
Newbie

I got this phone on Monday and it has needed updates every night. Is that normal? 

Also, can anyone tell me how to screenshot on this phone? TIA

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Re: Updates
vzw_customer_support
Customer Service Rep

We definitely want your phone working as it should, MsBC79. New updated do come out for devices periodically. Are the updated you are seeing for the phone itself or for an app? Apps also have updates periodically.


Screenshots are so helpful with capturing importatnt information. To capture a screenshot, press and hold the Power and Volume down at the same time until the screen flashes, then release.


DanielleR_VZW
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Re: Updates
Ge0rgiePorgie
Newbie

I'm having the same issue as MsBC79. I got my phone 3 days ago, and every day it has requested me to update. It's not an app, it's the actual phone. Is it supposed to update every day, and if not, how do I fix it? Is there a setting I need to adjust?

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