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Updates
MsBC79
Member

I got this phone on Monday and it has needed updates every night. Is that normal? 

Also, can anyone tell me how to screenshot on this phone? TIA

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Re: Updates
vzw_customer_support
Customer Support

We definitely want your phone working as it should, MsBC79. New updated do come out for devices periodically. Are the updated you are seeing for the phone itself or for an app? Apps also have updates periodically.


Screenshots are so helpful with capturing importatnt information. To capture a screenshot, press and hold the Power and Volume down at the same time until the screen flashes, then release.


DanielleR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Updates
Ge0rgiePorgie
Member

I'm having the same issue as MsBC79. I got my phone 3 days ago, and every day it has requested me to update. It's not an app, it's the actual phone. Is it supposed to update every day, and if not, how do I fix it? Is there a setting I need to adjust?

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