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Upload or down load
dcraskstone
Member

My DroidX is about 1 year old but since October I've been unable to down load or update anything.  Any help out there, please?

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Re: Upload or down load
bigtitan
Novice

Start with the simplest first...make sure you have mobile data and wireless enabled in your phone.  If the inability to download started after an upgrade or installation of any applications, try removing them.  Remove the battery, reinsert, beboot. If all else fails, try a factory reset.

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Re: Upload or down load
Cody21
Sr. Member

Check that you didn't turn on DATA SAVER :  Menu / Settings / Battery & Data Manager / Data Saver 

Also, Menu / Settings / Battery & Data Delivery < do you have "DATA ENABLED" selected?

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Re: Upload or down load
srocker
Member

I had the same problem just last week.   As Cody21 said, make sure your Data Saver is off.  I had turned mine on thinking it would help with things running in the background.  The only way I could upload or download was to connect to my home network.  After turning off the Data Saver, it works just fine.

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