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I am switching to sprint soon (back) and can hardly wait I'm so excited:
PROS and CONS
VERIZON SPRINT
no tethering
easy tethering around 5 bucks a month
only offer used phones
or resets for issues with give you NEW phone no problem
recently purchased phones
no everything unlimited plan awesome everything plan
phone calls dropped constantly awesome coverage in my area
customer service is horrible has gone out of there way to make sure i'm
will give you run around and the happiest i can be
you never feel like you are getting
the service and products you pay for
phones do not last long and I can't recall how many NEW phones i got
they refuse to EVER give out new whenever i needed one, no hassle (did not know this would not be at Verizon)
phones
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We would need to take a look at your account to determine your replacement options and to further troubleshoot your phone. Please send us a private message with your name, mobile number, and contact information so we can better assist you.
Thanks
Congrats!
Everyone has their own preferences. Glad you found a provider that you like.
Now, why did you leave in the first place?
I'm with a government account that switched
I have been with Verizon before it came Verizon, and I cannot say enough good things about the company!
Their customer service is real good (some times you have to chase them---but you eventually get what is needed).
Dropped calls? you must live in a dead zone, because I have never had a dropped call in the last 6 years! And that includes my travels all up and down the east coast and out to Texas.
The real question is, if you had such a good expirience with sprint why even consider switching to vzw in the first place right?
because of the **bleep** verizon told us on government account that they could do for us, in all actuality they do less then previous provider, while costing more
no tethering (false)
only offer used phones recently purchased phones (false within 14 days, true after)
no everything unlimited plan (false, you might not like the price though)
phone calls dropped constantly (sounds like you might be in a poor area for vzw, it happens)
phones do not last long(false, same manufacture for both carriers)
Sorry you having bad experience with dropped calls. Have you tried to contact vzw and get to a tier2 tech? They can pull up and see what is causing the issue, there may even be a problem in your area that vzw will fix.
I didn't sign a contract, its my company that I've been with forever. And its kinda hard to tell if a phone is going to malfunction or if coverage is bad, when they say its good. Also, when they tell you they have unlimited everything plan, but really don't, but i'll try to work on my psychic any tips???
so you would be satisfied with buying a 300.00 phone and 20 days after it locks up u reset but still does not function to where you can even make a phone call.. and you get a used phone? please give details on how to tether with Droid Motorola when Verizon is the one that told me it does not come with it, nor the new Iphones
also what unlimited plan includes unlimited minutes date and texting on one plan?
You sound like a spoiled brat. How many new phones do you need over the life of a contract? Do you throw them against a wall in frustration? Flush them down the toilet while in a drunken stupor? Leave them at some trollop's apartment?
I've been a verizon costomer for years and while I've had some small issues at times regarding coverage, the overall experience has been very satisfactory. Every customer rep I've dealt with has been helpful, and Verizon even refunded my complete cost of their Network Extender when I simply asked for a small reduction due to my "outback" service area.
It's a poor workman who blames his tools.
yup you got it spoiled brat right here!! if spoiled brat means working from age 15 and paying my way since then now 27 own a house and vehicle with a husband and 2 kids, and i suppose I need as many new phones to as many effed up phones verizon sends me. And I do not drink. I think when pulling up apps the apps constanly moving not allowing you to pick one, or when trying to make a phone call dials different contact then one selected, and calls dropping consistently is something of an issue call me crazy!
and i was with nextel until the merged with sprint all together 8 years so yes a few new phones were needed
There are better than US Cellular. I had them for about 6 yrs and my cell phone bill got higher and higher. I would call and ask why it was higher than the month before, I never got a reason. I was usually told, "You probably went over your minutes or you sent to many texts!" I would be looking at my bill for that month versus the one before and everything would be the same. Like some of the other people who have posted, I like them much better. Now after almost yrs of having my Driod, it has finally started to freak out on me.
I have had numerous problems over the last few weeks with my fourth phone (replaced 4 months ago for the third time). I have had to have my original Droid replaced four times over the last 13 months since I bought the phone for hundreds of dollars. I have visited the local store that doesn't even carry replacement Original Droid phones, nor does any store in Colorado. They also said they would not replace my fault device even if they had one.
I called the Verizon Customer Sevice line and they offered me no solutions for my problem. Verizon only stated that I could upgrade my device early, for a few hundred dollars, but would not give me any sort of credit for all of the issues I have had. They also refused to give me any credit to replace the multiple accessories that I have bought all through the Verizon store, not aftermarket suppliers, that would not work with any of the upgrade options (my 2 car mounts, my phone case, etc).
My phone will not locate the GPS location 90% of the time, putting me in Nebraska when I was in Minnesotta, Kansas when I am in Denver, etc. My sound notifications for texts, etc, only work periodically, my internet often cannot find 3G in the middle of major cities out in an open park, and I lose phone signal and drop calls continuously, but Verizon doesn't care.
My family has been with Verizon with a family plan, along with my extended family for years. I have been with other carriers who, even when I left, have never treated me with such distain. We will be looking for a new carrier as well as my extended family and all of our and their friends andVerizon is in line to lose possibly lose up to 100 lines unless they chose to begin acting out the great customer care they profess.
We would need to take a look at your account to determine your replacement options and to further troubleshoot your phone. Please send us a private message with your name, mobile number, and contact information so we can better assist you.
Thanks
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