A plea to Verizon to fix the many issues since the last update! Verizon, if you read these boards at all, please look at all these discussion threads!
https://community.verizonwireless.com/message/832831#832831
https://community.verizonwireless.com/message/830529#830529
https://community.verizonwireless.com/message/832803#832803
https://community.verizonwireless.com/message/829911#829911
https://community.verizonwireless.com/message/828782#828782
https://community.verizonwireless.com/message/828743#828743
A factory reset DOES NOT fix the problem. People are having issues from their phones freezing, rebooting(count me in that one) or contact images not showing up in stock message app(count three of our DINC2 phones for this one).
How long must we wait for a fix? When I try to call about the issues, support acts like I am the only one having the problem - DON'T YOU READ YOUR OWN FORUMS?
Please, please fix the problems!
Do you realize that this is a peer to peer forum where customers help other customers and not a direct link to customer service?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Yes, I do realize, but every once in a blue moon support does respond. Just hoping they will notice.....nothing wrong with trying.
They also seem to only post to discussions marked as a question. Yours unfortunately is not marked as such. I guess you could report the original message to the Moderators and ask for it to be marked as a question.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Start a new topic or ask questions in the open forum.
