VZ Navigation error

demetriahale
Newbie

hello:

I keep getting an error, usually when I am unlocking my phone or turning it on, etc. It pops up and says: "App VZ navigation (procerrcom.vznavigator Droid X) has stopped unexpected. Force close or report." Any suggestions on why I keep getting this msg?

 

Thanks

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Wildman
Legend

Have you used Verizon Navigation? 

 

It sounds like the app is still running in the background and possible another app is causing a FC situation, try going to Settings/Applications/Manage Apps/All Tab/Select App and select Clear Data and Force closed and see if issue stops.

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bearone21
Legend

why are you using/paying for vz nav when google maps/gps is a freebie?

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demetriahale
Newbie

I'm not, I think I may have hit it by accident, not sure.

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GinaH_VZW
Contributor - Level 3

 

Thank you Wildman for your help. Additionally, you can uninstall/reinstall the VZ Navigator application. If you continue to see this error message, please send me a private message and I would be happy to further troubleshoot this for you. 
GinaH_VZWSupport

 

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Ann154
Community Leader
Community Leader

GinaH_VZW wrote:

 

Thank you Wildman for your help. Additionally, you can uninstall/reinstall the VZ Navigator application. If you continue to see this error message, please send me a private message and I would be happy to further troubleshoot this for you. 
GinaH_VZWSupport

 


Out of curiosity, when did Verizon start allowing pre-installed applications to be uninstalled from the DROID X or any other android phone?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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demetriahale
Newbie

Thanks Gina..

I will try what Wildman suggested, if not I will follow your suggestion. Thank so much for the help.

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