I"m sorry to hear you're having issues with your cloud services sivy. I can understand the frustration you're having. I'm not familiar with that error code. Are you attempting to add the cloud from the Google Play store? Are you downloading the most current version? Here is the link to our website with the cloud download information http://vz.to/IsygQ6 . Here is the link to the google play store http://bit.ly/1ejelAP . Are you able to download other apps? Do you have Backup assistance downloaded to your phone? You may need to also update your Google play store application. I also recommend power cycling and the last step would be a hard reset. Keep us posted.
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