First let me start off by saying that this is a really cool concept but it needs a small tweak. Don't even think about using this as a spring clip holster. I've had mine a little over a month total at this point. After about 3 weeks the pivot point for the clip gave way under the substantial load of the coil spring. I brought it back to the Verizon store I bought it from and after the obligatory push-back and claim that I had misued this or dropped it I was able to convince the service manager to replace it. That was a week ago. The other day I was watching the World Cup Final and as I stood up the phone caught on the chair I was sitting in and the clip broke again but acrpss the width of the clip base that is held to the holster with a philips screw. This clip should either be fashioned out of spring metal or replacement clips should be made available from Verizon for very low $$$. This is an obvious design flaw in an otherwise exceptional accessory. At $30 a pop this should be better.
It is poor design. I had the same issue the very first time I tried to remove the holster from the windshield mount. I also had the exact same "pushback/not covered" response (which is infuriating) when I went to return it. Fortunately, the VZW person I was dealing with agreed that it was poorly thought out, and did an end run of policy to replace it. If you have this windshield mount, be forewarned.
Good to know... I guess I will NOT be getting this.
I'm glad you'll were able to get your equipment replaced. Here are the accessory warranty lengths.
| Warranty Period | Accessory |
|---|---|
| 30 Days | Specialty Products (e.g. charms) and Silcone covers |
| 90 Days | Basic ear bud headset, Specialty items, Vehicle mounts, Low to Mid Tier stereo headsets, Music accessories & cables, Adapters |
| 1 Year | Batteries, Chargers, Headsets (corded and Bluetooth), Cases and Holsters, Music Essential Kits, Mobile Office Kits, Installed Handsfee Kits, SIM Cards |
| 5 year | Memory Cards and Memory Card Readers |
This is what is and what is not covered under the warranrty.
| Warranty Covers | Warranty Does Not Cover |
|---|---|
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