WAS HAPPY! NOW I'm MAD!

Rebel1971
Newbie

My phone was great at first, but now I'm just wanting to throw it sometimes. The

power goes off and on sometimes, and when I send a text, it doesn't send what I

type sometimes. This is the replacement one, atleast my old phone would send

the proper text message. But the hanging up and the redail, or a new call, just

had to be lite on the thumbs.  Are all of the droid phones have the same DAMN

HICKUPS?

THX,

  JD

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commonsense101
Specialist - Level 2

Do a factory reset and format your SD card

fixes almost every issue people have with android

also dont download any task killers or battery managers

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JoeL_VZW
Verizon Employee

Thank you Commonsense101 for the reply

Hello JD

I hate to hear your having problems with your incredible. The problems must be very frustrating. Since it makes you want to throw it at a wall.Let's roll up ours sleeves and figure this out right away.

Did this issues start after a particular application was downloaded? If so please remove and retest. Are you using a 3rd party application for text messages?

Please power the device on in safe mode and retest. Here's a link on how to power on in safe mode:

http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=31062&sayt=safe mode droid incred*

If the problem still occurs, I would recommend a hard reset. Please back up the device with gmail first. Here's a link for the reset:

http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=30946&sayt=hard reset incred*

Please let me know, if this helps

Thank you

JoeL_VZW

Please follow us on twitter @vzwsupport

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