An Accepted Solution is available for this post. Jump to solution.
Why Am I Getting The "Insufficient Space On Device" Message When There's More Than Enough Space?
Heretic1989
Specialist - Level 2
‎11-06-2014 01:54 PM

I have the HTC Droid Incredible 4G LTE (ICS/4.0). It has 3.63 GB phone storage remaining, and the sd card has 7.35 GB remaining. Forget the sd card. How can my phone, or any phone for that matter, get the error message of "insufficient space on device" when there's more than enough space on the device? Thank you in advance.

0 Likes
1 Solution

Correct answers
An Accepted Solution is available for this post. Jump to solution.
Re: Why Am I Getting The "Insufficient Space On Device" Message When There's More Than Enough Space?
Tidbits
Legend
‎11-10-2014 04:49 PM

When you see that triangle with Android that's when you hold volume up and hit the power button. There's a hidden menu. May take a few tries but it's there and from there you can clear cache.

View solution in original post

0 Likes
22 Replies
An Accepted Solution is available for this post. Jump to solution.
Re: Why Am I Getting The "Insufficient Space On Device" Message When There's More Than Enough Space?
vzw_customer_support
Customer Service Rep
‎11-08-2014 02:01 PM

Heretic1989,

I am sorry to hear you are receiving this message. What action were you trying to perform when you received the message? How much space is listed under internal storage and phone storage (separately)?

LindseyT_VZW

Follow us on Twitter @VZWSupport

0 Likes
An Accepted Solution is available for this post. Jump to solution.
Re: Why Am I Getting The "Insufficient Space On Device" Message When There's More Than Enough Space?
tbo27
Master - Level 2
‎11-08-2014 02:58 PM

Take mc out pc the device see if it comes up. You can wipe cache partition but it's sounding like a factory data reset

0 Likes
An Accepted Solution is available for this post. Jump to solution.
Re: Why Am I Getting The "Insufficient Space On Device" Message When There's More Than Enough Space?
Tidbits
Legend
‎11-08-2014 04:15 PM

There are separate partitions. One partition is running out of space. If it had 2.3.6 or lower before being upgraded it will still have some of those partitions and will not be partitioned like how 4.0 partitions are setup.

0 Likes
An Accepted Solution is available for this post. Jump to solution.
Re: Why Am I Getting The "Insufficient Space On Device" Message When There's More Than Enough Space?
Heretic1989
Specialist - Level 2
‎11-10-2014 10:44 AM

I was trying to update an app(s). As far as how much storage space i have in my phone; that answer is in my original post.

0 Likes
An Accepted Solution is available for this post. Jump to solution.
Re: Why Am I Getting The "Insufficient Space On Device" Message When There's More Than Enough Space?
Tidbits
Legend
‎11-10-2014 10:50 AM

The Droid Incredible was released with 2.3.4(I believe), and was upgraded to 4.0.  The partitioning hasn't changed. You have hidden partitions and one of them is full.  Have you tried going into bootloader and clearing cache?

0 Likes
An Accepted Solution is available for this post. Jump to solution.
Re: Why Am I Getting The "Insufficient Space On Device" Message When There's More Than Enough Space?
Heretic1989
Specialist - Level 2
‎11-10-2014 11:31 AM

I've never seen bootloader in/on my phone. Maybe i missed it. Where can i find it on/in my phone?

0 Likes
An Accepted Solution is available for this post. Jump to solution.
Re: Why Am I Getting The "Insufficient Space On Device" Message When There's More Than Enough Space?
Tidbits
Legend
‎11-10-2014 11:45 AM

Turn off your phone.

Hold power - and volume up I believe  It might be down.

From there you can select recovery and then hold vilume up and tap power to open the menu.

There should be an option there to clear system cache.

0 Likes
An Accepted Solution is available for this post. Jump to solution.
Re: Why Am I Getting The "Insufficient Space On Device" Message When There's More Than Enough Space?
Heretic1989
Specialist - Level 2
‎11-10-2014 01:50 PM

Thanks for the info. I tried. Unfortunately bootloader is locked on my phone. smh

0 Likes
An Accepted Solution is available for this post. Jump to solution.
Re: Why Am I Getting The "Insufficient Space On Device" Message When There's More Than Enough Space?
Tidbits
Legend
‎11-10-2014 01:51 PM

Doesn't matter if it's locked or unlocked.  You should be able to go into the bootloader and go into the recovery menus to do a clear cache.

0 Likes