Why Am I Getting The "Insufficient Space On Device" Message When There's More Than Enough Space?
Heretic1989
Specialist - Level 2

I have the HTC Droid Incredible 4G LTE (ICS/4.0). It has 3.63 GB phone storage remaining, and the sd card has 7.35 GB remaining. Forget the sd card. How can my phone, or any phone for that matter, get the error message of "insufficient space on device" when there's more than enough space on the device? Thank you in advance.

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1 Solution
Tidbits
Legend

When you see that triangle with Android that's when you hold volume up and hit the power button. There's a hidden menu. May take a few tries but it's there and from there you can clear cache.

View solution in original post

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22 Replies
Tidbits
Legend

There are separate partitions. One partition is running out of space. If it had 2.3.6 or lower before being upgraded it will still have some of those partitions and will not be partitioned like how 4.0 partitions are setup.

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tbo27
Master - Level 2

Take mc out pc the device see if it comes up. You can wipe cache partition but it's sounding like a factory data reset

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vzw_customer_support
Customer Service Rep

Heretic1989,

I am sorry to hear you are receiving this message. What action were you trying to perform when you received the message? How much space is listed under internal storage and phone storage (separately)?

LindseyT_VZW

Follow us on Twitter @VZWSupport

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Heretic1989
Specialist - Level 2

I was trying to update an app(s). As far as how much storage space i have in my phone; that answer is in my original post.

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Tidbits
Legend

The Droid Incredible was released with 2.3.4(I believe), and was upgraded to 4.0.  The partitioning hasn't changed. You have hidden partitions and one of them is full.  Have you tried going into bootloader and clearing cache?

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Heretic1989
Specialist - Level 2

I've never seen bootloader in/on my phone. Maybe i missed it. Where can i find it on/in my phone?

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Tidbits
Legend

Turn off your phone.

Hold power - and volume up I believe  It might be down.

From there you can select recovery and then hold vilume up and tap power to open the menu.

There should be an option there to clear system cache.

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Heretic1989
Specialist - Level 2

Thanks for the info. I tried. Unfortunately bootloader is locked on my phone. smh

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Tidbits
Legend

Doesn't matter if it's locked or unlocked.  You should be able to go into the bootloader and go into the recovery menus to do a clear cache.

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Heretic1989
Specialist - Level 2

It still doesn't work. I go to recovery and press the power button. I still get that pic depicting a cellphone and a red triangle with a red exclamation mark. Thanks for trying to help.

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Tidbits
Legend

That's why you hold volume up then press the power button. It should show a hidden menu.

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Heretic1989
Specialist - Level 2

I've see the hidden menu. It gives me choices of fastboot, recovery, factory reset, clear storage, simlock, image crc, and show barcode.

I've selected recovery twice. This was my 3rd attempt. Still a no go. And all three times i received the same response; a pic of a cellphone with a red triangle and a red exclamation mark on top of said triangle.

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Tidbits
Legend

When you see that triangle with Android that's when you hold volume up and hit the power button. There's a hidden menu. May take a few tries but it's there and from there you can clear cache.

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Heretic1989
Specialist - Level 2

Success. TY.

Heretic1989
Specialist - Level 2

My sincerest apologies ladies and gentlemen. While with the help of Tidbits i was able to access bootloader and perform the suggested functions.

I still get the message `insufficient space on device'.

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Tidbits
Legend

Did you check for updates?

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Heretic1989
Specialist - Level 2

HTC stopped supporting this phone right out of the box (no pun intended). The last time the software was updated was january of this year, and that update came from VZW.

But just for a goof i checked it just now and got nothing.

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tbo27
Master - Level 2

Yeah go ahead and run the fdr as suggested 3 days ago. Thanks

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Tidbits
Legend

There was a heart bleed update for the phone I thought. It was from HTC not Verizon.

We've cleared cache and we've eliminated the potential for an update sitting in the phone that didn't remind you to update.

The only thing I can think of is a factory reset and see if the problem resolves but if the application partition still exists and you install the same apps you'll be on the same boat. From what I have seen devices that started with 2.3.X and updated to 4.0 or higher keep their old partitions.

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Heretic1989
Specialist - Level 2

My phone came with 4.0/ICS. As far as a factory reset. I'll pass on that for now.

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