Why Does My Droid Ultra Get Such Poor Reception?
GL_PAINTING
Newbie

My wife and everybody else has good signal at my house but my lg4 drops calls and it cuts in and out and they can't understand what I'm saying. Also it goes to 3g a lot and sometimes 1g. My phone is the only one doing this. What is the problem? Bad phone?

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Ann154
Community Leader
Community Leader

Have you replaced the SIM card yet? Sometimes they can go bad or corrupted.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vzw_customer_support
Customer Service Rep

Glpainting, I depend on my phone to work properly. How long has this been going on for? Has anything changed on your device when the issue started?

AlbertoR_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Acrillix
Specialist - Level 2

OK you mentioned Droid Ultra and then LG G4. Which one is it?

Things you can try:

1. Change SIM card

2. Reset Settings OR Reset Network Settings (not all phones have Reset Network Settings)

3. Ensure data is turned on

4. Turn on Data Roaming

5. Restart device

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