Why Must I Install the Same Update Multiple Times?
CellDaddy
Contributor - Level 1

Here's what happens: My D'Inc 2 prompts me to update an app. I download and install the update. The next day, I'm prompted to download the same update. I download the update again and install it again. A few days later, I'm prompted to install the same update again.

There seems to be a pattern: I have to download a second time the next day and then a third time several days later. After the third time, I'm not asked again

Why must I install the same update multiple times?

0 Likes
Reply
3 Replies
budone
Legend

Which app? Does the version number change at all?

0 Likes
Reply
CellDaddy
Contributor - Level 1

Applies to all apps I download from the Google Play store. Same version number.

It may (hopefully) be moot, because I set the apps that I want to update to 'auto-update'.

0 Likes
Reply
vzw_customer_support
Customer Service Rep

Hello CellDaddy

Are you still having an issue with the applications not updating? Did the playstore update? Please remove the battery reinsert and retest the device.

Please let me know if the issue persists, I would gladly further troubleshoot with you.

Thank you
JoeL_VZW

Please follow us on twitter @vzwsupport



0 Likes
Reply