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Why Must I Install the Same Update Multiple Times?
CellDaddy
Novice

Here's what happens: My D'Inc 2 prompts me to update an app. I download and install the update. The next day, I'm prompted to download the same update. I download the update again and install it again. A few days later, I'm prompted to install the same update again.

There seems to be a pattern: I have to download a second time the next day and then a third time several days later. After the third time, I'm not asked again

Why must I install the same update multiple times?

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Re: Why Must I Install the Same Update Multiple Times?
budone
Sr. Leader
Sr. Leader

Which app? Does the version number change at all?

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Re: Why Must I Install the Same Update Multiple Times?
CellDaddy
Novice

Applies to all apps I download from the Google Play store. Same version number.

It may (hopefully) be moot, because I set the apps that I want to update to 'auto-update'.

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Re: Why Must I Install the Same Update Multiple Times?
vzw_customer_support
Customer Support

Hello CellDaddy

Are you still having an issue with the applications not updating? Did the playstore update? Please remove the battery reinsert and retest the device.

Please let me know if the issue persists, I would gladly further troubleshoot with you.

Thank you
JoeL_VZW

Please follow us on twitter @vzwsupport



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