I ordered my phone may 9th. I have been following other threads here and I am seeing that people who ordered may 9th-10th have been getting shipping confirmation already and I still have nothing?
I emailed CS online and they responded with:
"Good morning. I am sorry to learn that you have concerns regarding the shipment of your new HTC Incredible Droid device. Upon receipt of your e-mail, it was too early to call and personally address your equipment concern. Due to high demand, our online website advised that pre-orders for this device are scheduled for shipment as of June 9, 2010. My name is Lasina, and I apologize that we are unable to escalate this process since it is based on the availability of this device at our warehouse."
Ok I'm not sure if they hired some foreign job to answer my question, but I asked why in the heck aren't I getting a shipping confirm date because most others are already getting theirs. It said I would get my order by 5/29 when I ordered it, but that's what it also told everyone else.
SO is this CS agent misinformed or what? She is now saying June 9th for my order? What the..
I think that that cs rep was probably misinformed about what is going on. It has nothing to do with getting an answer I liked, but the last time I called the woman actually asked "when did you order?" "then you should get yours on the 29th." That was great instead of just giving me the "its shipping in June." This can probably be attributed to Verizon's epic fail for shipping. That is why some people even got the Incredible before the April 29th release date. If mine doesn't ship on the 29th. Then I will call and complain. Until then, I just have to sit and make an attempt at patience.
Start a new topic or ask questions in the open forum.
