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Why can't I send or receive a text?
CloudyDaydream
Member
‎02-09-2014 04:17 PM

I just bought this phone today.  I switched over my phone number from ATT&T to Verizon.  However, I am not able to send/receive text messages except to the people I share a family plan with.  Please help me fix this.

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Re: Text Messaging Not Working
SuzyQ
Sr. Leader
Sr. Leader
‎02-10-2014 08:55 AM

If you ported your number, it may take a few days for everything to be resolved and to port fully.  If you are still having issues after say, three days, have Verizon check the provisioning on your account for text messaging.

Was your previous phone, by chance, an iPhone?  There are known issues with switching to the Android platform from iPhone and iMessages...

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Correct Answer! Jump to solution.
Re: Text Messaging Not Working
SuzyQ
Sr. Leader
Sr. Leader
‎02-10-2014 08:55 AM

If you ported your number, it may take a few days for everything to be resolved and to port fully.  If you are still having issues after say, three days, have Verizon check the provisioning on your account for text messaging.

Was your previous phone, by chance, an iPhone?  There are known issues with switching to the Android platform from iPhone and iMessages...

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