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Why does my text message app keep crashing?
OTR
Member

Just got this new Droid Ultra.  I can send text msgs but when I try to open a received on the app force closes.  Brought it to the store and the guy did a soft reset and thought that would fix it.  Came Home...not fixed.  Any suggestions?

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Re: Text messaging force closes
vzw_customer_support
Customer Support

OTR, let's get your texting working again! Try going to settings>apps>all>messaging and clear cache & clear data on your texting app. Then restart your phone. Then see if you can receive texts again. Please let us know if this takes care of it. Thanks!

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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Re: Text messaging force closes
vzw_customer_support
Customer Support

OTR, let's get your texting working again! Try going to settings>apps>all>messaging and clear cache & clear data on your texting app. Then restart your phone. Then see if you can receive texts again. Please let us know if this takes care of it. Thanks!

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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Re: Text messaging force closes
OTR
Member

it ok now

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