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Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I will have had my Droid Charge for 2 years in June. Over the past 4 months the phone has randomly restart and wiped all my data, apps, contacts, and settings. This has happened 7 times. How can I get a new phone without breaking my contract? I can't continue putting up with this until June. I've taken the phone into a verizon store and all they can do is help me set up my phone back to the settings I like, which I can do on my own.
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I am sure this is frustrating to say the least, rcashton09! I must say I have not heard of this happening.I would recommend trying the phone in Safe Mode http://bit.ly/WIK84C which blocks all apps. We want to make sure an app is not causing these random actions.
If there is no damage to the device, and you have Total Equipment Coverage or Extended Warranty , we can look at replacing the phone and it doesn not change the contract.
TamaraH_VZW
Follow us on Twitter @VZWSupport
I am sure this is frustrating to say the least, rcashton09! I must say I have not heard of this happening.I would recommend trying the phone in Safe Mode http://bit.ly/WIK84C which blocks all apps. We want to make sure an app is not causing these random actions.
If there is no damage to the device, and you have Total Equipment Coverage or Extended Warranty , we can look at replacing the phone and it doesn not change the contract.
TamaraH_VZW
Follow us on Twitter @VZWSupport