Won't charge, or turn on.

mcnallcd
Newbie

For a while now my Droid Incredible was giving me problems charging. It seems that the the charger is not fitting correctly into the port. I have been able to get it to charge by adjusting the position of the phone. Yesterday, the power drained very quickly, and when the phone died I had trouble trying to get it to turn on. After pulling the battery a few times it finally did turn on. However, the same thing happened today. The phone died and even though it is plugged into the charger it will not turn on. I am even more concerned because the led light is not on even thought the charger is in the phone. 

 

Any ideas or info would be helpful, since I can't get to a store right away.

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Ann154
Community Leader
Community Leader

Are you using the cord that came with your phone or an after market charger?  Also are you charging it with a wall charger or through the usb on a computer?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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mcnallcd
Newbie

I've been using the wall charger it came with 

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Ann154
Community Leader
Community Leader

Hmmm... Do you have a different charger you can try?  That way you can rule out a bad charger cord.  Also check to see if there is any debris in the port.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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budone
Legend

Unplug the USB cord from the wall plug and attach it to a USB port on your PC and see if the charge light comes on. If not I suspect the connector on the phone has come loose and you will need to get a refurbed replacement.

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mcnallcd
Newbie

Yeah, I plugged it into the computer and it still wasn't charging, so I think that's probably it.

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