Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
advanced calling on droid ultra
courtney9720
Member

i have added advanced calling today to both mine and my husbands phones. we are having issues using the feature. it says cannot accept video calls at this time. any help appreciated. getting very frustrated.

0 Likes
1 Solution

Correct Answers
Re: advanced calling on droid ultra
SuzyQ
Sr. Leader
Sr. Leader
0 Likes
Re: advanced calling on droid ultra
SuzyQ
Sr. Leader
Sr. Leader

If both phones have advanced calling enabled, and you are in an area with a strong 4G LTE signal, then the video calling *should* work.

0 Likes
Re: advanced calling on droid ultra
courtney9720
Member

Thanks. We figured it out. We were trying to start it out on the WiFi but you can't do it that way. You have to start on 4g and then switch to WiFi.

0 Likes
Re: advanced calling on droid ultra
SuzyQ
Sr. Leader
Sr. Leader
0 Likes