all calls being forwarded to voicemail

leblanc42404
Newbie

All my calls are being sent to my voicemail ....... i am in a good signal area, any ideas on how to fix this

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RoyB_VZW
Specialist - Level 1

Sorry for the troubles you have receiving calls. The first troubleshooting step we need to take is a soft reset on your phone. You can do this by simply removing the battery (with the phone powered on), and re-inserting it after two minutes. Power your phone on and you should be able to receive calls. 

 

If this does not work, please dial *228 SEND and choose option 1. This helps to reset the registration the phone has with the network and assists in call delivery. If neither of these help in resolving the matter, please feel free to contact us once again, by PM'ing me with your wireless number, a separate contact number, and a good time to reach you, and we'll be happy to contact you to work towards a resolution. 

 

Thanks, 

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