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backup assistant plus
munecaeyes
Newbie
‎07-10-2012 09:40 PM

I'm trying out backup assistant plus...I uploaded 2 videos and they don't show in my cloud. It shows as they were successfully uploaded on my phone. Anyone know why they aren't showing in the cloud?

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Re: backup assistant plus
vzw_customer_support
Customer Service Rep
‎07-18-2012 01:24 PM

I understand you concerns regarding video uploads munecaeyes.

Please ensure that your videos file format is one of the supported file types http://goo.gl/Buppl for Backup Assistant Plus.

AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/VZWSupport

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