Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. Online only. With Select 5G Unlimited plans. Buy now
end of navigation menu
black screen
ashnmarie
Newbie

phone was working fine 40% battery and was on charger for at least 15 min, then suddenly shut off. won't turn back on...did give error message that says
AP fastboot Flashmoode (5)
battery low
cannot origram
connect usb
data cable????
help

0 Likes
Re: black screen
tikibar1
Super User
Super User

Try holding the power and volume down buttons simultaneously for 15-30 seconds and see if that reboots it.

The battery or cable may be going bad.

0 Likes