can't send pic's

tonart
Newbie
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pool_shark
Specialist - Level 1

Ok. Thanks for sharing.

 

I can only assume you meant for it to be informational only since you neglected to say how you were trying to send them (MMS or email) and what app you're using.

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RoyB_VZW
Specialist - Level 1

Hi tonart,

 

What kind of phone do you have?

Are you using the stock method of sending pictures, or did you download an app for this?

Is there an error message you receive?

Are you able to send Text Message?

Are you able to send Picture Messages to anyone, or is this happening no matter who you try to send to? 

 

If you would like, you can PM me with your wireless number, an alternate contact number where you can be reached and a good time to call, and I will be happy to troubleshoot this with you. 

 

Thanks, 

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JaySean
Contributor - Level 1

Restart your phone.

 

Hold down the power button and tap 'Power Off'

This should fix most of the common issues.

 

To turn on, just press and hold the power button until the Motorola logo shows up. After the phone boots try sending your pics.

 

Good luck

 

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Wildman
Legend
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JaySean
Contributor - Level 1

Wildman wrote:

Or they can try "Restart Connections" from https://market.android.com/details?id=com.dazbradbury.restartConnections&feature=search_result



thank you, its a good app, i just tried it on my thunderbolt and it works well, saves me a bunch without having to restart the phone.

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hallcp1019
Contributor - Level 2
Also toggle airplane mode on and off sometimes my browser hangs or messages don't go through this generally solves it for me
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