can't setup new account

lgudema
Newbie

I am trying to setup a YouTube account so I can upload videos.  Two problems:

- YouTube is not one of the dozen-plus add account options, so I picked Google

- every time I put in my username and password it says it can't make a connection to setup the account. However, I'm having no trouble surfing the Web, accessing Gmail, etc. etc. etc.

 

Anyone have any ideas on what's going on here?

 

thanks!

 

Louis

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VZW_Zrock02
Contributor - Level 3

This may be nothing may than a simple software issue. I recommend performing a hard reset then re-enabling the sync. The steps to perform the hard reset are below:


To reset your phone to factory settings and erase all The data on your phone,

Touch Menu

> Settings

> Privacy

> Factory data reset

> Reset phone.


Warning: All data on your phone will be deleted.(Nothing on your memory card is deleted.)


Hope this helps.

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