Have had phone for six months, no problem accessing photo gallery. Now, when I click on the gallery widget, the gallery will not come up. I have turned phone off and on, still will not work. Thoughts?
Also, how do I know if the Gingerbread update is on our phones? My wife and I have been experiencing some random issues the past few days---issues we didn't have previously.
Thanks.
settings/about phone, should see system version, 4.5.456
re: Photo Gallery -- if launching of the Gallery just closes, it is most likely due to a corrupted file in the Gallery. You can do a Search in this forum for other suggestions and methods to fix it ... but when I had this problem, I just plugged into my computers USB port and MOVED my images from the phone to my computer, then 1 by 1 viewed them - looking for the culprit. Thn copied the remaining ones back - or just the ones I really wanted.
Also, you can download the free app called 3D Gallery - it seems to be able to deal with corrupted images better than the stock gallery.
Good luck.
If you are still having problems opening the gallery try going to
settings>apps>manage filter by all or running>camera - clear data.
If that doesn't resolve your gallery issues, try removing the SD/Memory card and try opening gallery & the place SD/Memory card back in the device . You can also try to place the card in another phone or in a memory card reader on a computer to see if you can view the pictures that way; If you are still not able to open the gallery, you may have a corrupt SD card that would need to be replaced.
Here is solution for this issue...
Start a new topic or ask questions in the open forum.
